Other Solutions For Specific Needs

Remote Server Monitoring (RSM)

We can maintain and administrate your network remotely from our offices allowing improved response times and routinely perform tasks after hours when the network is not in use. Service can be performed as needed or with a maintenance schedule that keeps your network working at peak performance. Both servers and workstations can be accessed securely using this method.

Data Recovery

Hard Drive Crashed? Stop immediately and turn off the PC to prevent any further loss! We have the tools to recover data from reformatted/deleted partitions and files, broken RAIDs, corrupted spanned partitions, bad sectors and failed hardware. The most important thing to do when you suspect a problem is to stop using the drive immediately until we can look at it. If you hear clicking or grinding coming from the Hard Drive shut off the machine and call us. If we can’t recover your data you don’t pay a cent.

The key to maximizing the recovery success is to start the diagnosis process as soon as a problem in suspected. If data corruption or hardware is suspected call us immediately so we can advise the proper recovery method.

Secure Online Backup Solutions

We offer data backups of your information to our servers securely through the internet. Our Expert Backup Now Online Backup Solution uses SSL with 265 bit encryption to two separate data warehouses located in cities thousands of miles apart to ensure maximum data security. We backup your data during off hours and to our facilities to minimize internet traffic. We can do daily, weekly or monthly schedules to suit specific needs.
Non Profit Organizations

We have worked with many Churches, Seminaries and nonprofit groups and are familiar with the specific needs with these types of organizations. We offer reduced rates and relaxed terms for nonprofit organizations.

Network and Telephone Wiring

Our cable installers have 25+ years experience installing telephone and network wiring. From adding a new jack to complete wiring of new buildings we can help you with your cabling needs. We are consistently complemented on our fast and clean installations.

Office Automation

Through effective use of software and hardware we can suggest solutions that will streamline the way your business processes information. Efficiency improvements as simple as reducing double entry will not only speed up your business process but lead to fewer mistakes.

Database and Custom Programming

Each business has certain processes that make it unique; our goal is to help provide a solution to streamline that process. Our programmers can create custom databases and programs for specific needs from scratch or design small applications to complete a function that your current canned software cannot accomplish.

We have created custom database solutions from manufacturing process tracking to student enrollment and curriculum management.

Custom Reports

We offer custom report creation and modification through Crystal Reports, SQL and Access for many popular software packages including Mas90, Business Works, M1 and GoldMine. From simple logo additions to complicated dynamic multi database reports.

We can get the information out of the data you already have in a format that complements your business process.

Residential Computer Support

We offer reduced pricing for residential computer service as well as flat fee repairs. We service all of Southeast Michigan including the cities of Shelby Twp., Utica, Sterling Heights, Macomb Twp., Rochester, Rochester Hills, Auburn Hills, Troy, Royal Oak and Southfield. Typically we cover all of Macomb County, Oakland County, Wayne County, Livingston County, Genesee County and Lapeer County for our residential computer support but we also offer other areas of Michigan depending of our corporate client base in those areas. For support outside our onsite support service areas we offer remote service through Expert Support Now.

Network/Employee Monitoring

Now you can record everything your employees do online, including instant messages, chats, emails sent and received, web sites visited, applications launched, network connections established and bandwidth consumed, files downloaded, files copied to removable media, and keystrokes typed. Implementing a monitoring solution will increase employee productivity, provide a safeguard in the event of inappropriate employee behavior, and protect your company from electronic information leakage. The monitoring software can be installed silently and is undetectable. Demonstrations are available.

Network Monitoring for Compliance

Utilizing out Network Monitoring software we can monitor, record, and store any internet messaging activity. Most Compliance requirements state that any messaging activity needs to be recorded and stored indefinitely with the ability for desired time frames to be easily offloaded and viewed. By using our Network Monitoring solution we can record and store all messaging activity done through Exchange, Outlook, all Chat/IM clients and all web based email clients. This solution can be used as a compliance only solution, an entire Network Monitoring Solution or anything in between.

The Mobile Office – Staying Connected While on the Road

The next major push in technology is already showing itself in the real world with real time data connectivity. From the latest cell phones syncing with Exchange Server and Outlook over wireless networks to laptops connecting from anywhere in the world with Terminal Services and OWA, we can provide you with all your connectivity needs. By utilizing the latest technologies we can provide “always available” access to your data, no matter where you are. If you want your email as it’s sent, appointments as they are modified, files as they are updated, then we have the solutions.

Security for Networks, Intranets, Wireless Connections and Remote Access

Security is on everyone’s mind these days and your network should never be overlooked. Business processes, sales collateral, financial information and client data is core to your businesses success and should be protected. We protect your networks by implementing the latest technologies and strategies. Virus Protection, Malware/Spyware filtering, Firewalls, VPN, SSL, Data Encryption and IPSec are a few of the areas that need to be addresses. Your network can never be too secure and the attacks are becoming more sophisticated as time goes on, let us do a security assessment on your network to show you the weaknesses.

Wireless Networking

One of the hottest technology trends in the past few years is also the one of the most convenient but insecure. Allowing your staff, clients and visitors to connect wirelessly to the internet or network while in your office is not only productive it shows them that you are on the edge of the technology. We provide solutions that range from the small office to large campus settings while maintaining the highest security available.

GoldMine and Microsoft CRM

Internet Access and Voice Service

Access to the Internet from the office and access to the network from the Internet have become crucial to the way businesses operate. We have developed partnerships with major data and voice providers and can help you make sense of the new technologies such as T1s, T3s and VOIP. We can point you in the right direction or coordinate the install from start to finish.

Document Management through SharePoint

Document storage and management are important subjects as the size of data grows and length of time we need to keep it extends. We can help by implementing Microsoft SharePoint Services which organizes documents using a customizable web interface. Some examples are systems that can be designed to help users collaborate on large projects, store and organize thousands of documents or provide outside client access to drop off or pickup large files rather than using email or FTP. SharePoint not only organizes and stores files but also has tasks, email and calendar items.

Other Services & Solutions