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IT Support

We Manage IT So You Don’t Have To

Welcome to C-Net Systems. We help small businesses in Metro Detroit and throughout southeast Michigan with tech support and IT services.

We are dedicated to fast, reliable IT support and focus on technology availability, performance and security.

Information Technology can be a powerful tool for businesses, streamlining processes and enhancing services. When that tool is used to its fullest potential, it becomes a competitive advantage, helping your business succeed. We ensure that tool continues to be an advantage by providing responsive tech support, proactive maintenance, and continual improvements.

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Michigan’s Leading Tech Support & IT Consulting Company!

We partner with our clients as a trusted adviser on all aspects of business technology, allowing them to focus on their core business rather than their IT infrastructure. We design comprehensive IT support and managed services packages using the latest technology available and can tailor plans to suit individual business needs.

We design and implement IT solutions that help streamline our client’s business processes while providing maximum network performance and reliability. We know business networks require a rock solid foundation which we deliver using a proven tools and processes.

Celebrating 20 Years of Helping Michigan Business with Their IT Support Needs

Responsive IT Support

Immediate access to technicians, fast resolutions, and clear communication is the key to a positive IT support experience.

We pride ourselves on our ability to quickly respond to and resolve tech support issues.

Strong Foundation

Our support services offering is built on a solid foundation of proven tools and procedures.

We partner with industry leaders in the IT and security fields to offer secure, robust protection services and solutions for our clients.

Experienced Accountability

Efficient IT support is best provided when the supporting tech is knowledgeable with the network and infrastructure they are supporting.

We document everything and cross train our techs for better support experiences for our clients. All our techs are direct employees and never outsourced.

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See What Our Clients Say About Our IT Service and Support

“My only regret, is that we didn’t have C-Net on board for the last several years.”

“Working with them doesn’t feel like working with an off-site IT company – it feels as if we have gained a member of the team.”

“As always, C-Net was prompt, courteous and knowledgeable.”

“They are wonderful to work with and I would recommend C-Net to anyone.”

“These guys work with a high level of integrity and would highly recommend to others.”

“Not only are they professional but they are great at what they do and super reliable.”

“Great job! Very knowledgeable and efficient.”

“They are always here for us whenever we need them. We enjoy working with C-Net and all of the tech’s.”

“Everything about them is professional. I would not hesitate recommending this company to anyone.”

“I cannot say enough how nice it is to know that they are only a phone call or email away.”

“Always great and helpful as usual, ty!!”

“Any computer issues we encountered have been reacted to immediately with one of the technicians on site within hours of our call.”

“It’s an amazing feeling to not worrying about being ‘up and running’ on a daily basis.”

“Great job! Very knowledgeable and efficient.”

“A lot of companies these days make claims about customers service and looking out for the best interests of their clients, but C-Net can be trusted to do what they say.”

“The customer service we received was far superior to any other IT company we have worked with in the past.”

“I have NEVER had such a confident feeling with IT services.”

“C-Net has consistently responded to our calls almost immediately.”

“Communication was excellent and the transition was smooth and seamless.”

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Michigan Tech Support and IT Consulting

Click play to learn about computer and network service in Michigan with C-Net Systems

Fast, Professional IT Support Delivered

We know how vital the network is to a business’s productivity and how important response times are. Because of that we have invested heavily in our own business and utilize the latest technology in issue ticketing, tracking, and resolution bundled with the latest support tools.

Our In-house tech support teams work closely with our onsite tech support teams to efficiently provide the best support possible. Our outstanding client approval and retention is proof that our focus on client satisfaction and communication works!

Additional IT Tech Support & Solutions For Businesses

Today’s business networks are complex and include much more functionality than ever before. Along with our expertise in providing technical support for all core network needs we also provide support for other business needs.

IP Phone Systems

Big changes are taking place in the way telecommunications services are delivered. The old analog voice network is being phased out in favor of new technology based upon VoIP. This change will impact all users of old, outdated equipment, such as PBXs and key systems. It only makes sense that you invest in the most current technology (SIP-based VoIP) rather than in products soon to be obsolete (analog technology).

Sales and Leasing

We have partnerships with many manufacturers and can provide a wide range of hardware solutions to fit your needs. The components that make up our PCs and servers come from industry leaders, such as Intel, Western Digital, and Seagate. Every major component is backed by a manufacturers’ warranty as well as our comprehensive 3 year warranty with C-Net’s exclusive onsite support and service.

Virtual Server Hosting

Virtualizing servers has many benefits: lower hardware and electrical costs from consolidating virtual machines onto one physical server, increased performance and scalability through flexible resource allocation, and simple hardware migrations.

Employee Monitoring

Protect your business by monitoring employee activity on their work computers. Instantly detect insider threats like data theft, employee fraud, data breaches, and productivity loss. Track employee actions and receive real-time alerts about dangerous or inappropriate behavior. Review individual and aggregate employee actions as if you were sitting there with video-style screen playback.

Exchange Mailbox Hosting

Get all the benefits of Exchange without having to host or support an Exchange Server for one low monthly price.

Website Development

Having a solid online presence is essential for every business. Even if you are not selling online, people are still looking for information about your company through the internet. We adhere to the latest web standards and fully optimize your site to give you the tools you need to be successful online.

Internet and Phone Service

We work with all the major carriers and can perform a free cost analysis of your current bills to make sure you are getting the fastest services at the best rates.

Network and Phone Cabling

Moving to a new building or need to add another data or telephone drop? Whether it’s new cable runs, moving a phone system from one location to another, or installing security cameras, we can make it happen.

Custom Programing

We can develop custom applications and mobile apps specific to your business needs. We partner with you to create custom reports that supply us with the vital information necessary to build exactly the application you’re looking for.