Why Choose C-Net Systems?

At C-Net Systems, we provide tech support and IT consulting services throughout southeast Michigan.

Client satisfaction and retention is a privilege and we make every possible effort to foster that privilege.

We value the relationships we have built over the years with our clients and pride ourselves in providing service with integrity and maintaining client satisfaction.

We enter each new client relationship with the same focus and dedication to their success. We go the extra mile and put in the hours needed to ensure we are adding value to our clients.

We are a small business too and have supported the IT needs of our clients since 1998. We use that knowledge along with our exposure to hundreds of different client environments over the years, to offer experienced support, service and guidance.

We continually strive to improve ourselves and some of the ways we stand out are below:

Click or Call 248-564-3094 to Get Started Today

Responsive IT Support

Immediate access to technicians, quick resolutions, and clear communication is the key to a positive IT support experience. We pride ourselves on our ability to respond to and resolve daily tech support issues.

Our cross training and teams approach to tech support means that your business will always have access to the support it needs and that there will be someone available to help that is familiar with your network and configuration.

Our in-house IT support team is a phone call or email away and provides technical support and help desk services for daily and ongoing support needs.

Our road IT support team is made up of the friendly faces you see onsite, at your location. They provide any onsite IT support or consulting services needed to help businesses get the most out of their technology.

Our shop offers hardware support and diagnostic services for IT issues that may not be software related.

Our dedicated backup support staff ensures our clients’ local and offsite backups and replications are running properly and are always available if needed.

All these teams work closely together to deliver seamless, overlapping support availability that we know is crucial to providing the highest level of support our clients deserve.

Strong Foundation

Our support services offering is built on a solid foundation of tools and procedures. We partner with leaders in the IT and security fields to offer secure, robust protection and solutions for our clients.

We feel prevention is the best way to protect our clients’ data and IT environment. Our support solutions work together to provide a unified front against cyber threats. We continually refine and improve our offerings to mitigate disaster before it strikes.

We invest heavily in the latest tools technologies allowing us to better support, document, and track issues for our clients.

As hard as we work to prevent, we also believe in insurance. We have support staff whose sole job is to ensure backups are running each and every day for our clients. Our redundant data centers are both located in Michigan and are 200 miles apart, providing geographical diversity while allowing for fast local recovery.

Offsite backups are crucial to data recoverability but just as crucial is the ability to quickly restore that data in the event it is needed.

Never Outsourced

Efficient IT support is best provided when the tech providing the support is knowledgeable with the network and infrastructure they are supporting. This can only be done through exposure to the actual network being supported.

A new trend among some other IT companies is to outsource parts of their support staff.
This may lower costs but also means that the tech supporting your network may never have worked on it before and worse, may not have the accountability or oversight to support it properly. We feel this is a disservice to clients and something we would never do and are strongly against.

Our support teams are all direct employees, located here in Michigan. Our clients are very important to us and we provide a higher level of support that could ever be accomplished with an outsourced help desk or support staff.

Through comprehensive documentation and deliberate exposure, our IT support teams have a working knowledge of our clients’ IT environment allowing for faster and more focused IT support resolutions.

Why Choose C-Net Systems?

Why Choose C-Net Systems?

Responsive IT Support

Strong Foundation

Never Outsourced

Follow us on Facebook