We Think Our Clients are the Greatest, See What They Say About Us
We build client relationships through integrity, trust, and communication and look at continued business as a privilege. This approach in ingrained in our corporate culture and a large part of what we offer as an IT service company.
We would recommend C-Net Systems, to any company that is in need of an IT Department or is planning to move or needs some construction work/tenant build-out work completed. Not only does C-Net take care of all of our company IT needs, but they also helped to make our move from Chesterfield to Clinton Township a very smooth and very well coordinated pain free transition. C-Net handled everything that concerned our phones, computers & other networked devices, internet, etc. They made all the calls, Installed and coordinated it all so that on move-in day, we were already up and running! I simply packed up my files and brought them to my new office. The move could not have been any smoother.
As for the day to day operations, we are an extremely busy construction company with many IT needs. Our concerns and/or problems are addressed with the sense of urgency that we require, minimizing any downtime, if any. They transcend troubleshooting to identify and avoid possible challenges and schedule necessary maintenance based on the system monitoring and upcoming changes to make sure that our system is up to date at all times. If they notice any failures through the monitoring system, they schedule any repairs or replacement parts to be installed before we realize there is a problem.
In addition, they could have sold us on a ton of stuff that we don’t need, but they don’t, they tell us if they think it’s necessary and they tell us when it is not. I cannot say enough how nice it is to know that they are only a phone call or email away and that they truly have our interest at heart, not their bottom line.
We needed to make sure our computer network was safe, secure and protected from intruders. C-Net Systems came out very quickly, listened to us, consulted with us, then provided us with a solution that was perfectly tailored to our needs. They implemented all aspects of the solution in a timely manner. The experience was great. So glad that we contacted C-Net for our IT needs. I highly recommend C-Net Systems for the IT needs of any business.
We are very satisfied & happy we found C-Net a year ago. We were very nervous moving IT companies but was amazed at how easy they made the transition with a detailed plan and constant communication through the entire process. Working with them doesn’t feel like working with an off-site IT company – it feels as if we have gained a member of the team.
They have excellent communication skills along with a fast response & turnaround time which allows us to work on our core business. A lot o companies these days make claims about customers service and looking out for the best interests of their clients, but C-Net can be trusted to do what they say.
We truly enjoy working with the entire staff.
Please consider this our testimonial as to the services C-Net Systems, Inc. has provided to our firm over the last 15 years. Without question C-Net Systems, Inc. has provided to our firm exceptional service. Whether it was a quick question, a new server, or help with our computer equipment, they have always been professional with their services. I can’t think of one time where they have not helped me or any person in our firm with a problem or question.
I would highly recommend C-Net Systems, Inc. to anyone in need of an excellent and professional Information Technology Company.
There is so much to say about CNET, not only are they professional but they are great at what they do and super reliable. There has been many times we’ve made a simple call to CNET and they have fixed our problem in 10 minutes or less! The greatest part about a smaller company is the personal aspect, you will get to know each and every employee and appreciate how much they truly care about your company. I would highly recommend CNET to everyone and anyone!
We have been a client of C-Net Systems for over 8 years and have been very satisfied with their services. They manage our entire network providing offsite back-ups of our servers, hosting our website, insuring state of the art system security and most importantly on call support. They have been instrumental in keeping our system current by replacing equipment at the end of its useful life in lieu of waiting for an unintended crash.
It is without hesitation that I would highly recommend C-Net Systems and their crew for any of your IT needs.
I would like to thank you all for the outstanding service provided, thus far, during the onboarding process. We could not be happier that we decided to go with C-Net for our IT needs. Although we have worked together for the last few years, using you as a website host, we are extremely pleased with the exceptional dedication as we go through this transition.
From day one, C-Net has been helpful and follow through, exceptional.
We have specifically worked with Steve, Carl, Jeff and Bill. They are all very knowledgeable, prompt, informative, and very helpful. They have been to the office on several occasions, each time they made sure we understood what was taking place and that EVERY question was answered.
I have been with this company for 8 years and have NEVER felt more confident that we would be “up and running” on a daily basis. C-Net has put that our minds at ease and it is an amazing feeling.
In closing, again, I commend your staff and their expertise. They are truly an asset and we are thrilled to have you on board.
We have been working with C-Net Systems for all of our computer needs. C-Net has consistently responded to our calls almost immediately. Their installation and repair service have been top notch. They have also been eager to assist in any way possible with terrific customer service. We are completely satisfied with the relationship we have with C-Net Systems and would highly recommend them for all computer installation and repairs.
We are secure in the knowledge that our information is backed up nightly and that any updates, server issues, or antivirus precautions are taken care of without any disruption to our daily activities.
Any computer issues we encountered have been reacted to immediately with one of the technicians on site within hours of our call.
Every employee we have dealt with; whether it was office personnel, the owner, or technician, has been professional, knowledgeable, and friendly.
When we have had issues with our third-party software, C-Net has been willing and able to work through those problems.
In short, C-Net is a vital component of our business operations. They allow us to do what we do best, while they do what they do best.
Our company had just decided to switch IT services from another company to C-NET Systems. We were in the beginning stages of arranging the switch when our server crashed and we required emergency
service. C-NET went out of their way to come out immediately and get us back up and running with
minimal down time. They were both knowledgeable and professional in their approach. The customer service we received was far superior to any other IT company we have worked with in the past.
Communication was excellent and the transition was smooth and seamless. We would recommend CNET to any business that wants to have confidence that they can rely on their IT service company when needed.
We are a small business that had miscellaneous problems and dated equipment. We call C-Net anytime issues arise and we are treated as a priority and help is onsite as soon as possible. As most businesses, any shut down can cause chaos, so the promptness is always appreciated. In our case, it took a small meltdown to push us into a new server and getting proper file backup. That was a big decision for us and we are extremely happy with the turnout. There are always a few hiccups along the way but migrating our old server to the new went way smoother than I anticipated and there was a lot of transparency in the process. These guys work with a high level of integrity and would highly recommend to others.
I have dealt with many of these technicians over the past 15 years. There was NEVER a time when they were not a pleasure to deal with and every one of them are professionals in their fields. Our issues were always dealt with speed and efficiency – the C-net team is exceptional. I am not a “techie” but they never made me feel like I didn’t know what I was talking about.